Telephone System Quick Reference Guide

The office of Telecommunications, located in lower D-wing, provides telephone and voice mail support for faculty, staff and students. All questions or concerns regarding the services provided, as well as broken or damaged telephone equipment, can be directed to the operator by dialing “0” or to extension 4643.

When calling to the campus, please dial the following numbers:

(609) 626-6800

To access the Avaya Officelinx Voicemail system

(609) 626-3500

To access the Student Residential System (extensions 1000-3399.) When prompted, dial the extension number you wish to connect to

For the list of extensions below, Stockton has the following exchanges:

Stockton Galloway Extensions

Stockton Exchange

3400-3650

4200-4999

5500-5599

6000-6099

6800-6899

626

652

626

626

626

Stockton AC Extensions

Stockton Exchange

1000-1499

761

The main switchboard number for Stockton University is 609-652-1776. This number is the only exception to the table above.

WELCOME TO YOUR VOICEMAIL SETUP! THE FIRST TIME YOU USE VOICEMAIL, YOU MUST RECORD YOUR NAME AND CREATE A PASSWORD!

SETUP YOUR VOICEMAIL:

ON campus – Dial 6800

OFF campus – Dial (609) 626-6800

  • If you are calling from your phone at your desk, you only have to enter the password.
  • If you are calling from any other phone on campus, you must Press * followed by Press #. The system will then ask you for your extension.
  • If you are calling from off-campus, Press # then enter your extension.
  • Enter FIRST time Password 531531 then Press #.

 

CREATE PASSWORD:

  • You will be required to enter a new password with a minimum of 4 digits followed by the # sign.
  • The maximum length of a password is 15 digits.
  • You CANNOT use a CONSECUTIVE number or the SAME number 4 times.
  • You must reenter your password for confirmation followed by the # sign.

 

TO CHANGE YOUR PERSONAL GREETING:

Login to your mailbox and press 4 (Personal Options) at the main menu. 

  1. Press 1 to “To record greetings”
  2. Press 1 to “Record your personal greeting”
  3. Press 2 to “Record a New Greeting” 

 

TO CHANGE YOUR PASSWORD

Login to your mailbox and press 4 (Personal Options) at the main menu. 

  1. Press 9 for “Change your password”
  2. Enter your new password and press #.

Activates call forwarding (the *2 is followed by the extension you want the calls to forward to) [*2]

 Deactivates call forwarding [#2]

 Send all calls (sends your calls directly to your voice mail box without ringing your phone) [*3]

Deactivates send all calls[#3]

Not sure which key to press?

  • Listen to Help at any time [*] [4]

  • Go back to activity menu [*] [7]

  • Bypass greeting when recording [1]

  • Bypass header when listening [0]

  • Faster [9]

  • Slower [8]

  • Louder [4]

  • Softer [7]

  • Skip forward [6]

  • Skip backward [5]

  • To set up or change Personal Operator [5] [6]

  • Transfer to covering extension [*] [0]

  • Transfer to another mailbox [*] [8]

  • Make system wait [*] [9]

  • Access names or numbers directory [*] [*] [6]

  • Disconnect [*] [*] [9]