Modular Messaging System Quick Reference Guide

The office of Telecommunications, located in lower D-wing, provides telephone and voice mail support for faculty, staff and students. All questions or concerns regarding the services provided, as well as broken or damaged telephone equipment, can be directed to the operator by dialing “0” or to extension 4643.

When calling to the campus, please dial the following numbers:

(609) 626-6800

To access the Audix Voice Mail system

(609) 626-3500

To access the Student Residential System (extensions 1000-3399.) When prompted, dial the extension number you wish to connect to

For the list of extensions below, Stockton has the following exchanges:

Stockton Extensions

Stockton Exchange

3400-3650

4200-4999

5500-5599

6000-6099

6800-6899

652

652

626

626

626

The main switchboard number for Stockton University is 609-652-1776. This number is the only exception to the table above.

WELCOME TO MODULAR MESSAGING! THE FIRST TIME YOU USE MODULAR MESSAGING YOU MUST RECORD YOUR NAME AND CREATE A PASSWORD!

TO LOG IN:

  • On campus – dial 6800
  • Off campus – dial (609) 626-6800
  • If you are calling from your phone at your desk, you only have to enter the password.
  • If you are calling from any other phone on campus, you must Press * followed by Press #. The system will then ask you for your extension.
  • If you are calling from off-campus, Press # then enter your extension.
  • Enter FIRST time Password 531 then Press #.

RECORD NAME:

As you use Modular Messaging, your name will be heard by you and other system users.

  • At the tone record your name
  • Press 1 To Approve
  • Press 2 To Re-record

CREATE PASSWORD:

You will be required to enter a new password with a minimum of 4 digits followed by the # sign. The maximum length of a password is 15 digits. You CANNOT use a consecutive number of the SAME number 4 times.

You must reenter your password for confirmation followed by the # sign.

TO CREATE A PERSONAL GREETING:

This is what callers will hear when they reach your mailbox.

  • Press 3 Anytime you wish to do anything concerning your greeting.
  • Press 1 To create your greeting
  • Press 1 To indicate the greeting number you are going to record, then speak your greeting
  • Press # To approve
  • Press 0 To listen to your greeting

VOICE MAIL MESSAGE STORAGE:

The voice message mailbox will hold a total of 35 minutes of messages.

Retention time for new, unopened or old messages is 30 days. After 30 days, messages are automatically deleted. There is NO warning.

Sending voice or voice-fax messages

  1. From the activity menu [1]

  2. Record voice message

  3. When finished [#]

  4. Specify delivery address (see below)

  5. When finished [#]

  6. Specify delivery options (see below)

  7. Send message [#]

Sending fax-only messages from fax machine

  1. From the activity menu [1]

  2. Bypass voice recording [#]

  3. Specify delivery address (see below)

  4. When finished [#]

  5. Specify delivery options (see below)

  6. Load document into fax machine

  7. Send message [#]

  8. Press Start key on fax machine

Sending voice-fax messages by forwarding a fax

To send a fax to your own mailbox:

  1. Log in to mailbox

  2. From the activity menu [2]

  3. Forward fax with optional voice message [1] [2]

  4. Record voice message

  5. When finished [#]

  6. Specify delivery address (see below)

  7. When finished [#]

  8. Specify delivery options (see below)

9. Send message [#]

Specifying delivery address

  • For voice user:

  • For voice user name addressing:

  • For personal list, press [*] [5] and then list number

  • For fax user:

  • To cancel address: press [*] [3]

  • To cancel another address: press [*] [1] [*] [3]

  • To list all recipients: press [*] [1]

  • Make private/not private (toggle) [1]

  • Make priority/not priority (toggle) [2]

  • Schedule for future delivery [3]

  • Attach a fax [5]

Enter user’s mailbox number, and press [#]

Press [*] [2], spell user’s name or name of personal list, and press [#]

Press [*] [*] [5], enter outside line number (if needed) and telephone number, and then press [#]

Specifying delivery options

Listening to voice/e-mail messages

  1. From the activity menu [2]

  2. Listen to voice or e-mail message [0]

Responding to messages (optional)

After listening to your message, press [1] to respond to or forward the message. Then select one of the following:

  • Call sender (exits mailbox) [0]

  • Reply to sender by voice mail [1]

  • Forward with comment at beginning [2]

  • Record and address a new message [4]

  • Reply to all recipients [5]

If you select any key from the above except [0]:

  1. Record and address your message

  2. When finished [#] & specify delivery options

  3. Send message [#]

Printing fax/e-mail messages

  1. From the activity menu [2]

  2. Listen to message header

  3. Print fax or e-mail portions [*] [1]

  4. Print to default machine [#]

OR

  • To print to the fax machine from which you are calling [*] [6]

  • To print to other fax machine you specify:

    • Enter outside line number (if needed) and telephone number

    • Press [#]

OR

– Press [*] [*] [5]

Creating, changing, deleting greetings

  1. From the activity menu [3]

  2. Do one of the following:

    • Listen to a greeting [0]

    • Record or re-record a greeting [1]

    • Delete a greeting [3]

  3. Enter greeting number [1-3]

  4. For optional greetings only, enter the optional greeting number [1-9]

  5. If Multilingual Call Answer is enabled, select a language [1-3]

  6. When finished [#]

Scanning greetings

  1. From the activity menu [3]

  2. Scan greetings [2]

Activating greetings

  1. From the activity menu [3]

  2. Activate greeting [5]

  3. Enter greeting number [1-3]

  4. For personal greeting only, you may need to confirm your choice [1]

  5. For optional greetings only, enter the optional greeting number [1-9]

Setting up rules for optional greetings

  • Activate for all calls [0]

  • Activate for internal calls external calls all calls (rotate) [1]

  • Activate for business hours out of business hours any time (rotate) [2]

  • Activate for busy no answer busy or no answer (rotate) [3]

  • Deactivate for all calls [9]

Reviewing optional greeting rules

  1. From the activity menu [3]

  2. Review optional greeting rules (in the order they will be evaluated) [6]

Setting up Call Me/Find Me/Notify Me options

  1. From the activity menu [6]

  2. Select one of the following:

    • Call Me [1]

    • Find Me [2]

    • Notify Me [3]

  3. Select one of the following:

    • Enable Call Me/Find Me [9]

    • Disable Call Me/Find Me [6]

Not sure which key to press?

  • Listen to Help at any time [*] [4]

  • Go back to activity menu [*] [7]

  • Bypass greeting when recording [1]

  • Bypass header when listening [0]

  • Faster [9]

  • Slower [8]

  • Louder [4]

  • Softer [7]

  • Skip forward [6]

  • Skip backward [5]

  • To set up or change Personal Operator [5] [6]

  • Transfer to covering extension [*] [0]

  • Transfer to another mailbox [*] [8]

  • Make system wait [*] [9]

  • Access names or numbers directory [*] [*] [6]

  • Disconnect [*] [*] [9]

Want to save time?

Want to adjust the way your messages are played?

Want to configure Personal Operator?

Other options