Students FAQ

Course Visibility and Registration Questions

Blackboard courses become available to Students the day the semester begins. Your professor has the option to open up a Blackboard course prior to the start of the term, but this is not very common.

Blackboard enrollments are processed hourly. Your professor can enroll you into a course manually if there is time sensitive material that you need to access. Please contact your professor if this is the case.

Dropped courses in Blackboard are processed each morning. If you dropped a course during the day, that course should disappear from Blackboard the following morning.

If you can’t find any content inside a Blackboard course, the instructor of that course may not be using Blackboard. Please contact the instructor to verify.

Please verify with your instructor that the material has been posted. If you still can’t see the material please contact the help desk at #4309 (609-652-4309).

Issues with Assignments & Tests

I'm experiencing or have experienced a problem while taking an Exam on Blackboard
If you are experiencing or have experienced a problem with an Exam, please contact the Stockton help desk immediately (609-652-4309) as well as your professor.  Be ready to provide the course information (ex. ARTV-1120-001) along with your name and portal username and a detailed description of the problem.

Please review the tutorial on Assignment submissions.

If you are still experience problems or the assignment is no longer available, please contact the Stockton help desk (609-652-4309) as well as your Professor.  Be ready to provide the course information (ex. ARTV-1120-001) along with your name and portal username and a detailed description of the problem.

Please view the following tutorials regarding posting to Discussions and Journals.

If you are still experience problems, please contact the Stockton help desk (609-652-4309) as well as your Professor.  Be ready to provide the course information (ex. ARTV-1120-001) along with your name and portal username and a detailed description of the problem.

Miscellaneous Questions

Your professor may post your textbook information within your Blackboard course, but courses typically don’t become available until the start of the semester. You should visit the Stockton Bookstore, check the course registration pages, and/or contact your Professor if you have questions about textbooks.

You may access the course via the Blackboard (Bb) icon in the go.stockton portal or at: stockton.blackboard.edu. You may only access Blackboard and/or your online course/s via your individual, authorized credentials-your Stockton User ID and Password.

Your individual Stockton User ID and Password are unique. Stockton's student end-user agreement prohibits sharing of credentials. Your log-in and navigation data (time/date stamp) are visible in various areas of Blackboard and your asynchronous online courses. In a Blackboard course, your professor and the institution have access to your course activity including time of access and items you clicked, reviewed, and submitted (tests/assignments, etc.). Stockton professors may utilize Respondus Proctor monitoring, which uses your webcam and microphone to record your assessment session during a quiz, test, exam, or assignment.