Information Techology Service FAQ

No. There is no purchase requirement. Computers are available in numerous labs for student use.   Stockton has an 8:1 ratio of students to computers. Lab hours include evening and weekends. Three labs are open twenty-four hours a day during the fall and spring semesters.

This depends upon the program that the student is enrolled in. Computers on campus are Windows and Mac based, but some academic programs use different platforms. You should contact the program coordinator for more information.

Software may be purchased at academic pricing through the Bookstore. There are no formal hardware purchase programs currently available. For details on available technology product discounts, go to http://its.stockton.edu and click on Technology Discounts.

Printers are available in the computer labs. Each semester, students are allotted the following print quota for B&W printing.

  • Graduate students - 2000 printing points
  • Undergrad students - 1600 printing points
  • Continuing Education - 200 printing points

Additionally, students get a one‐time print quota of 20 pages for color printing (Color printing quota does not reset every semester.). Available print quota can be tracked at http://ppoints.stockton.edu

The address for the main page is http://www.stockton.edu/. The Information Technology Services web page address is http://its.stockton.edu

Students can access web-based e-mail, electronic conferencing, online courses, and electronic databases from accounts on our central systems and general, course specific and specialized computer software in our computer labs. Students may also register, drop/add courses, pay tuition, and check their grades online via the goStockton portal. Student accounts are generated upon application and remain active through graduation for students who are continuously enrolled.

Windows-based computers are located in CM-103, lower D-Wing, D-102, F-114, F-210, F- 222, G-108, Townsend Residential Life Center (TRLC) and Lakeside Center. General-use Macintosh computers are located in D-002. Macintosh computers are also located in AS-203 and AS-234 with priority given to students in the Graphic Arts program. GIS workstations are located in AS-202 and AS-209. Special accounts are required for the Macintosh and GIS workstations and these are generally reserved for specific classes and academic projects. All stations are connected to the central systems and the Internet.

In general, the D-Wing labs are open Monday through Thursday 8:00 am – 12:00 Midnight, Friday 8:00 am – 5:00 pm, Saturday 8:00 am 4:00 pm, and Sunday 12:00 Noon – 10:00 pm. Other lab hours may vary. Hours are posted in all labs. The labs in the Townsend Residential Life Center and Lakeside Center are open 24 hours during the fall and spring semesters.

When a student first logs into the goStockton portal, s/he sets up security questions that can be used in the future so that s/he can reset the password at any time over the Internet without having to come to campus. Instructions are on the goStockton Portal login page.

Wireless network access is available at instructional and residential facilities.

There are various opportunities for students with strong technical skills. Work study is desired, but not required. The online student application form is available at Computer Lab Assistants 

Students can call the Help Desk at 609-652-4309, send email to helpdesk@stockton.edu, or come to D-121 for assistance with connectivity to online resources (e.g., goStockton Portal, Blackboard). Questions about course specific software should be addressed to the course instructor.

There are specific browser configuration requirements for accessing many online resources. A browser check utility is available on the goStockton Portal login page. Students should run the browser check and resolve all browser issues to avoid access problems. The browser check should be run again anytime the computer is updated or new hardware or software is installed. Student with browser problems can call the Help Desk for assistance 609-652-4309.

Yes. All residence halls are connected to the campus network. Please refer to the Information Technology Services web page for more details (Click on Network Connection).

Information Technology Services works with the Learning Access Program to assist students with special needs. Our student lab workers help students in customizing Windows Accessibility Options that support vision, hearing, or mobility features.

This varies depending upon the course, but Stockton has a long tradition of incorporating technology into the curriculum. Most instructors use a variety of technology tools to enhance instruction, provide contact outside of class hours, and support interaction among students.

All traditional lecture classrooms are equipped with a projection system and a lectern that houses a computer and all the controls necessary for multimedia presentations. The computer is connected to the campus network for access to the central computer systems and media services.