Late Fees and Penalties
Failure to make full payment (or the first payment in a payment plan) by the payment due date may result in course cancellation or a hold on your account that will prevent course registration, release of diplomas, transcripts and enrollment/degree verification. At the end of each semester, delinquent accounts will be referred to a collection agency.
**The Bursar's Office reserves the right to withhold refund checks until any past due balance is settled.**
The following fees may apply as the result of late or non-payment:
|Reinstatement / Re-Registration||A $50.00 non-refundable fee will be charged to be reinstated/re-registered in your
courses if you were dropped for non-payment.
|Due Date Late Payment||
After the initial payment due date, a $100.00 non-refundable fee will be charged for partial payments or accounts not enrolled in a payment plan.
**Failure to pay the semester bill in full or enroll in a payment plan by the semesters' due date will result in AUTOMATIC enrollment in a payment plan and a $100.00 due date late fee. You will also be charged a $60.00 installment fee to be enrolled in the payment plan.**
|Late Payment||Each month (after the initial payment due date) a $50.00 non-refundable fee will be charged to accounts with an outstanding balance that are enrolled in a payment plan.|
|Late Registration||A $50.00 non-refundable fee will be charged to students registering for class(es) after the drop/add period as noted on the academic calendar.|
|Collection||A $50.00 non-refundable fee will be charged when an account is sent to a collection agency.|
The holds listed below are placed on student accounts when a student has an outstanding balance past the published billing due date, a past due payment plan installment or an outstanding prior semester balance. A hold will be removed when the student account is brought current.
|07||This hold is placed when there is a balance outstanding of $99.00 and less. This hold will prevent access to transcripts.|
|01||This hold is placed when there is a balance outstanding of $100.00 or more. This hold will prevent access to transcripts, adding/dropping classes, viewing grades and other administrative actions.|
|55||This hold is placed when our office begins to review student accounts for placement with one of our third-party collection agencies. This hold will prevent access to transcripts, adding/dropping classes, viewing grades and other administrative actions.|
|06||This hold is placed when a student is sent to a collection agency for deliquency on their term bill. This hold will prevent access to transcripts, adding/dropping classes, viewing grades and other administrative actions.|
Students will receive mutliple correspondences from our office when their account is in arrears. The correspondence is as follows:
|Actions Taken||Bursar Correspondence|
|1st Action||Emails and text messages are sent to the student's preferred email and phone number.|
Warning email outlining delinquent account penalty, ground mail warning letter and a text message to check Stockton email. A follow-up phone call will also be made about warning email.
|3rd Action||goPortal message outlining delinquent account status, text message notifcation to check student's goPortal and a second ground mail letter.|
|4th action||Final email warning, collection placement outlined, third ground mail letter and a text message to check Stockton email. A follow-up phone call will also be made about final notice.|
If a student account remains deliquent after numerous attempts from our office attempting to provide assistance in bringing the account current, the account will unfortunately be placed with a third-party collection agency after the semester ends.
Once a student is placed with a collection agency, an 06 hold will be added to the student account, which will prevent future term registration, release of diplomas and access to transcripts. There will also be a $50.00 collection fee added to the current outstanding balance. Until the account is brought current the hold will remain active on the student's account.
Reasons for collection placement:
- Term bill/Unpaid balance
- Unpaid parking tickets
- Unpaid Campus Hearing Board charge
- Unpaid Graduation Fee
- Unpaid Replacement ID or Diploma
We highly recommend contacting the collection agency to set up a payment arrangement in order to bring the account current. Payments can be made through the goPortal but our office does not set up payment arrangements with students for prior semester balances.
If the debt is paid in full through the goPortal by credit card, our office will release the hold immediately. If the debt is paid in full by a web check payment, our office will wait at least 7 days to ensure the check clears.
Once the debt is paid in full, the student will be able to register again and access transcripts.
The collection agencies our office currently works with are Eastern Revenue, Reliant Capital Solutions and Penn Credit Corporation. Their contact information is below: